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Customer Care Associates

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Customer Care Associates



About Wine World

Wine World is the leading specialty retailer of fine wines, spirits and beverages in Barbados. Our mission is to provide customers with a premium shopping experience. We are continually evolving our interaction with customers through events, sponsorships, educational seminars, social media and digital platforms. Our approach to retailing is innovative and our highly motivated team ensures that Wine World delivers exceptional customer service well beyond the footprint of our stores.


About the position

We are currently seeking Customer Care Associates to work in various Wine World retail locations. The position will report to the Store Manager and will be responsible for creating an exceptional customer service experience. We are seeking candidates with the personality and passion to succeed in this dynamic retail environment!

  • Greet customers and provide a friendly and safe shopping experience
  • Assist customers with questions and product selections
  • Provide a friendly and efficient check out experience for customers
  • Continuously maintain a clean and organised store appearance
  • Maintain attractive product displays
  • Maintain a clean and organised store floor and stockroom
  • Receive inventory deliveries and repack store shelves

  • Experience in providing excellent in-person customer service
  • Organised and efficient with meticulous attention to detail
  • Ability to frequently lift and carry up to 30lbs
  • Ability to work weekends and special events
  • Ability to work at multiple store locations
  • Interest in wines & spirits


  • A challenging & fast-paced work environment
  • An excellent support system of co-workers
  • Opportunities for career growth and development
  • Competitive salary based on experience and qualifications


If you enjoy interacting with people and are interested in developing a career in this industry, submit your résumé today.